Returns & Exchanges
We want you to be fully satisfied with your D.I.D / DirtStar purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring the product is in its original, unworn condition with tags.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing